13 Hard-Hitting Questions
to Ask When Shopping for
a Data Center
Choose your data center with confidence and protect constant access to your data.
Your data is the lifeblood of your company
Every part of your business depends on constant access to data. Losing access means operations stop, customers get unhappy, and revenue is at risk. There is too much at stake to choose a partner without clarity.
- One outage can disrupt operations, frustrate customers, negatively impact company reputation, and lead to lost revenue.
- If your provider can’t prove resiliency, you’re left living in “what if” mode.
- You shouldn’t have to wonder if your data center will show up when it matters most.
Downtime is not an option
Most providers will talk about uptime in vague terms. A 100% uptime SLA with redundant infrastructure built for maximum survivability in power, cooling, and connectivity and a 1 to 3 minute human response time are what stand between confident operations and unforeseen outages.
- Anything less than a 100% SLA can mean real downtime exposure.
- When operations are mission-critical, every second matters.
- Resiliency isn’t one feature, it’s a system: power, cooling, connectivity, security, and response.
Built for mission-critical uptime
Fibertown delivers 100% uptime in power, cooling, and connectivity backed by a real SLA that holds providers accountable. Multiple layers of redundancy, path-diverse carriers, and 24/7 operations give peace of mind to every customer.
- 100% uptime SLA for power, connectivity, and cooling.
- 24/7/365 NOC team delivering 1 to 3 minute average response time.
- Multi-redundant connectivity and premium aggregate bandwidth.
- Facilities designed outside FEMA 500 year flood & storm impact zones (Houston and Bryan).
- Free hands and eyes services included.
Protect your data and your business
Frequently Asked Questions
Is this guide only for large enterprise companies?
This guide is useful for every organization that depends on access to their critical data and wants to evaluate data center partners effectively.
How is this different from typical data center checklists?
This guide focuses on real operational truths and risk exposure so you are no longer in the dark when vetting providers.
What should I do after I download this?
Use this list to ask hard questions, compare providers side by side, and elevate your requirements before selecting a data center partner.